Rest assure our service does not end at the point of delivery. Nothing pleases us more than having happy and satisfied customers. Just to be sure of that, we have a return policy for you just in case.

TheStreetMall will accept ANY returns with the following conditions:

  •     Toys must be returned within 7 days.
  •     Toys must be in good conditions and still in its original packaging.
  •     For Online Payment, shoppers will bear the 10% fees of restocking the toys. For example, the toys costs MYR 100, you will   receive a refund of MYR 90.
  •     For PayPal Payment, shoppers will bear the 15% fees of restocking the toys. For example, the toys costs MYR 100, you will receive a refund of MYR 85.
  •     CASH will not be refunded. Refund will be in the form of coupons.
  •     Coupons may be accumulated and used to purchase ANY toys or the same toy available in TheStreetMall
  •     Coupon’s validity will  be for 1(ONE)  month from issue date.
  •     Shopper will bear the return postage costs.

Note: We advise that shoppers use registered mail for tracking purposes. We are unable to take responsibility on lost packages.

 

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